How to File a Car Accident Claim

The process of how to file a car accident claim in Missouri involves several key steps, from gathering your documents and reporting the incident to insurers, to proving your case and securing fair compensation for your losses. While the road ahead may seem challenging, understanding the process can empower you to take the right steps toward recovery.

Key Takeaways about Filing a Car Accident Claim

  • Filing a car accident claim typically starts with notifying the relevant insurance companies and collecting all related documentation, such as police reports and medical records.
  • Missouri law sets a specific time limit for filing a personal injury lawsuit, known as the statute of limitations, which is crucial for protecting one’s legal rights.
  • The value of a claim is determined by calculating damages, which include both tangible economic costs and non-economic factors like pain and suffering.
  • Proving another party’s negligence is central to a successful claim, and Missouri’s comparative fault rules can affect the amount of compensation recovered.
  • Most car accident claims are resolved through negotiation with insurance companies, but filing a lawsuit may be necessary if a fair settlement cannot be reached.

The First Steps in Your Car Accident Claim

After a car accident, once the immediate emergency has been handled, your focus should be on your health and well-being. Continuing with all prescribed medical care is the most important thing you can do. At the same time, you can begin to organize the information related to the accident. This isn’t about building a legal case yourself; it’s about keeping important documents in one place, so you have them when needed.

Start by creating a dedicated folder for everything related to the crash. This simple act of organization can bring a sense of control during a period of disruption.

  • The Police Report: If law enforcement responded to the scene, they created a report. You can typically get a copy from the police department that responded, whether it was the Missouri State Highway Patrol, the Sikeston Department of Public Safety, or another local agency.
  • Medical Documentation: Keep all paperwork from doctors, hospitals, physical therapists, and pharmacies. This includes bills, receipts for co-pays, explanations of benefits (EOBs) from your health insurer, and appointment summaries.
  • Photos and Notes: Gather any photos you took of the accident scene, your vehicle, and your injuries. It can also be helpful to write down everything you remember about the accident while it’s still fresh in your mind.

Having these items collected will be beneficial as you begin the formal process of filing a claim.

Notifying the Insurance Companies

Man using phone to calling insurance agent for claim process after car crash.You will likely need to communicate with at least one insurance company, and possibly two: your own and the other driver’s. It’s important to understand the difference and what to expect from each.

When you contact your own insurance company, you are initiating a “first-party claim.” This is typically for things covered under your own policy, like vehicle repairs under collision coverage or medical payments coverage (MedPay).

When you deal with the at-fault driver’s insurer, you are making a “third-party claim.” This is where you will seek compensation for your medical bills, lost income, and other damages caused by their insured driver. Be mindful that the other driver’s insurance adjuster works for their company, and their primary goal is to protect the company’s financial interests by paying out as little as possible.

When you speak with any adjuster, it’s best to:

  • Stick to the basic facts of the accident: the date, time, location, and the parties involved.
  • Avoid giving opinions about fault or speculating on what happened.
  • Politely decline to give a recorded statement until you’ve had a chance to consider your options. A seemingly innocent comment can sometimes be used later to diminish your claim.

A calm, factual approach is always best when communicating with insurers in the early stages.

What is the Missouri Statute of Limitations for a Car Accident Claim?

In any legal matter, timing is critical. Missouri has a law called the statute of limitations, which is essentially a deadline for filing a lawsuit. For personal injury cases, including those from car accidents, Missouri gives you five years from the date of the accident to file a lawsuit.

While five years might sound like a long time, it can pass quickly when you’re focused on medical treatments and getting your life back on track. This deadline is strict. If you try to file a lawsuit after it has passed, the court will almost certainly dismiss your case, and you will lose the right to seek compensation through the legal system.

This is one of the most important reasons people often seek guidance early in the process—to make sure all critical deadlines are met.

Proving Your Case: The Role of Evidence and Negligence

To have a successful car accident claim, you generally need to show that the other driver was negligent. In plain English, negligence means that the other person acted carelessly or broke a safety rule, and their action directly caused your injuries. Think of the driver who runs a red light on William Street in Cape Girardeau or the one who was texting while driving on I-55 near Scott City. Their carelessness caused the collision.

To prove negligence, you need evidence. Strong evidence forms the foundation of a solid claim and gives you leverage during settlement negotiations.

  • The Police Report: While not always admissible in court, it contains the officer’s initial observations, witness information, and sometimes a preliminary determination of fault.
  • Witness Statements: Independent witnesses who saw the crash can provide powerful, unbiased accounts of what happened.
  • Photos and Videos: Pictures of the vehicles, the surrounding area, and any visible injuries can tell a compelling story. Dashcam or surveillance footage can be especially persuasive.
  • Medical Records: These documents officially link your injuries to the accident and detail the extent of your medical treatment and its cost.

Missouri also follows a legal doctrine called pure comparative fault.” This means you can still recover damages even if you were partially at fault for the accident. However, your total compensation award will be reduced by your percentage of fault. For example, if you are found to be 20% at fault for the crash, your final compensation amount would be reduced by 20%.

This rule highlights why a thorough investigation and clear presentation of evidence are so important for protecting your right to full and fair compensation.

Calculating Your Damages in a SEMO Car Accident Claim

Damages & Claim Written Wooden BlocksOne of the most common questions after a crash is, “What is my claim worth?” The answer depends on your specific damages, which is the legal term for the losses you have suffered. In Missouri, damages are generally separated into two categories.

Economic Damages are the tangible financial losses that can be calculated with receipts and bills. They are designed to reimburse you for out-of-pocket costs.

  • Current and Future Medical Expenses: This includes everything from the initial emergency room visit to ongoing physical therapy, medications, and any future surgeries you may need.
  • Lost Wages and Earning Capacity: If your injuries prevent you from working, you can be compensated for the income you’ve lost. If the injury affects your ability to earn a living long-term, you may also be compensated for that loss.
  • Property Damage: This covers the cost to repair or replace your vehicle and any other personal property that was damaged in the crash.

Non-Economic Damages are for intangible losses that don’t have a specific price tag but significantly impact your quality of life.

  • Pain and Suffering: This compensates you for the physical pain and discomfort you have experienced because of your injuries.
  • Emotional Distress: Accidents can cause significant emotional and psychological harm, including anxiety, depression, and post-traumatic stress.
  • Loss of Enjoyment of Life: This accounts for the ways your injuries prevent you from participating in hobbies and activities you once enjoyed, whether it’s fishing at Wappapello Lake or playing with your kids.

A full accounting of both economic and non-economic damages is necessary to understand the true value of your claim.

The Negotiation Process with Insurance Adjusters

Most car accident claims in Southeast Missouri are resolved through negotiations with the at-fault party’s insurance company, rather than a full trial. Once you have completed your medical treatment or reached a point of maximum medical improvement, your representative will typically send a demand letter to the insurance adjuster. This letter outlines the facts of the case, presents the evidence of fault, details your injuries and damages, and makes a specific monetary demand for settlement.

The insurance adjuster will review the demand and respond with a counteroffer, which is often much lower than what you requested. This is a normal part of the process. The adjuster’s job is to resolve the claim for the lowest amount possible. What follows is a period of back-and-forth negotiation.

It is common for the initial offer from an insurer to be insufficient to cover all of a person’s losses. The economic cost of a single non-fatal disabling injury from a car crash can easily exceed tens of thousands of dollars, a figure that doesn’t even account for non-economic damages. Having a clear understanding of your total damages is essential to avoid accepting an offer that leaves you with future financial burdens.

When Does a Car Accident Claim Become a Lawsuit?

Wooden gavel and torn paper with "Lawsuit" text. If negotiations with the insurance company stall and they are unwilling to offer a fair settlement, the next step may be to file a personal injury lawsuit. This doesn’t mean your case will automatically go to a big courtroom trial. Filing a lawsuit simply moves the process into the formal legal system and often motivates the insurance company to negotiate more seriously.

The steps in a lawsuit include:

  1. Filing a Petition: This is the official document that starts the lawsuit. It is filed with the court in the appropriate county, such as in Cape Girardeau County or Scott County.
  2. Discovery: This is a lengthy phase where both sides exchange information and evidence. It can involve written questions, requests for documents, and depositions (sworn, out-of-court testimony).
  3. Mediation: Often, the parties will attend mediation, where a neutral third party helps them try to reach a settlement agreement. Many cases are resolved at this stage.
  4. Trial: If a settlement cannot be reached, the case will proceed to trial, where a judge or jury will hear the evidence and decide the outcome.

While the idea of a lawsuit can be intimidating, it is a powerful tool for holding responsible parties accountable and obtaining the resources you need to recover.

SEMO Car Accident Claim FAQs

Here are answers to some common questions that arise when thinking about how to file a car accident claim.

What if the other driver has no insurance?

If you are hit by an uninsured or underinsured driver in Missouri, you may be able to file a claim with your own insurance company, provided you have Uninsured Motorist (UM) or Underinsured Motorist (UIM) coverage. It is a good idea to review your own policy to see what coverage you have.

Does filing a claim make my own insurance rates go up?

If the accident was not your fault, filing a claim against the at-fault driver’s insurance should not cause your rates to increase. If you file a claim under your own collision or UM/UIM coverage, your insurer may or may not adjust your rates, depending on their policies and the specifics of the situation.

How long does it take to settle a car accident claim in Missouri?

The timeline varies greatly. A straightforward claim with minor injuries might settle in a few months. A more complex case involving serious injuries or disputes over fault could take a year or longer, especially if a lawsuit is necessary. The most important factor is not speed, but ensuring you receive a fair outcome.

Should I post about my accident on social media?

It is highly recommended that you avoid posting anything about your accident, your injuries, or your recovery on social media platforms. Insurance companies regularly look at claimants’ social media profiles for anything they can use to argue that your injuries are not as serious as you claim.

What if my injuries don’t show up right away?

It is very common for injuries, such as whiplash or soft tissue damage, to take hours or even days to become apparent. That’s why it’s crucial to seek a medical evaluation as soon as possible after any accident, even if you feel fine. This creates a medical record linking any later-appearing symptoms to the crash.

A SEMO Car Accident Lawyer Can Help You Move Forward

Going through the process of filing a car accident claim can feel like a heavy weight on your shoulders, especially when you should be focused on healing. You don’t have to carry that burden by yourself. A dedicated and compassionate car accident lawyer can provide the support and guidance you need.

At Cook, Barkett, Ponder & Wolz, we are committed to helping people across Southeast Missouri stand up for their rights. We take the time to listen to your story and understand how the accident has affected your life. With over 100 years of combined trial experience, our team has the knowledge and resources to build a strong case on your behalf.

If you or a loved one has been injured in a car accident in Poplar Bluff, Sikeston, Cape Girardeau, or anywhere in SEMO, contact us today for a free, no-obligation case evaluation. We work on a contingency fee basis, which means you pay no fees unless we win your case. Let us stand by your side.